A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)
Overall Rating: 4.8 / 5 (average from multiple review sources, as of 11 Aug 2026)
Based on a total of 80,524 customer reviews from independent review platforms.
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The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
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Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Based on a total of 80,524 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Cheapest Price
Usually dispatched within 9 to 10 days
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Direct debit
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£21.39
Delivery from £4.99
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)
Overall Rating: 4.8 / 5 (average from multiple review sources, as of 11 Aug 2026)
Based on a total of 80,524 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Based on a total of 80,524 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Cheapest Total Price
In stock
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Direct debit
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Visa
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£23.57
Delivery from £2.80
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Pages: 304, Edition: 2, Paperback, Berrett-Koehler Publishers
£21.39
Usually dispatched within 9 to 10 days
Amazon-marketplace.co.uk
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED) - Details
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED) - Price Information
- Cheapest price: £21.39
- The cheapest price is offered by Amazon-marketplace.co.uk. You can order the product there.
- The price range for the product A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED) is €£21.39to €£23.57 with a total of 2 offers.
- Payment methods: The online shop Amazon-marketplace.co.uk supports: Direct debit, Visa, Mastercard
- Delivery: The shortest delivery time is Usually dispatched within 9 to 10 days working days offered by Amazon-marketplace.co.uk.
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