A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)

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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)

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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)

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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)

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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)

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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)

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Pages: 304, Edition: 2, Paperback, Berrett-Koehler Publishers
£23.52
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