Airport Management: Investing in, Operating and Growing the Business (Managing Aviation Operations)

Airports are dynamic infrastructure assets and organisations, which are subject to constant change as a result of increasing traffic, ownership changes, environmental, economic, safety and technological changes.Customers (airlines, passengers and freight organisations) and stakeholders (government, community) also put pressure on airports to change. This book examines the pressures to change faced by airports of different sizes, from small community airports to intercontinental mega-hubs, and will help readers to understand and anticipate the changes which will happen at airports with which they are involved.The objective of this book is to look at the broad value chain of airports and the roles of the various players within the value chain, examining how airports can manage their staff, stakeholders and customers, the ways in which governance and staffing models can be evolved to cope with the emerging challenges faced by the industry, and risks faced by airports, together with mitiga