Awkward Intelligence

An expert offers a guide to where we should use artificial intelligence-and where we should not. Before we know it, artificial intelligence (AI) will work its way into every corner of our lives, making decisions about, with, and for us.Is this a good thing? There’s a tendency to think that machines can be more “objective” than humans-can make better decisions about job applicants, for example, or risk assessments.In Awkward Intelligence, AI expert Katharina Zweig offers readers the inside story, explaining how many levers computer and data scientists must pull for AI’s supposedly objective decision making.She presents the good and the bad: AI is good at processing vast quantities of data that humans cannot-but it’s bad at making judgments about people. AI is accurate at sifting through billions of websites to offer up the best results for our search queries and it has beaten reigning champions in games of chess and Go.But, drawing on her own research, Zweig shows how inaccurate AI is,