Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
Overall Rating: 4.8 / 5 (average from multiple review sources, as of 11 Aug 2026)
Based on a total of 80,524 customer reviews from independent review platforms.
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The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
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Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Based on a total of 80,524 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Cheapest Price
Usually dispatched within 5 to 6 days
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£11.97
Delivery from £2.80
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
Overall Rating: 2.3 / 5 (average from multiple review sources, as of 7 Aug 2026)
Based on a total of 47,264 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Based on a total of 47,264 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Cheapest Total Price
In stock. Express Delivery available with Amazon Prime.
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£14.99
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The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
Overall Rating: 4.8 / 5 (average from multiple review sources, as of 11 Aug 2026)
Based on a total of 80,524 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Based on a total of 80,524 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
In stock
Direct debit
Direct debit
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Visa
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Mastercard
£18.08
Delivery from £4.99
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
Overall Rating: 4.8 / 5 (average from multiple review sources, as of 11 Aug 2026)
Based on a total of 80,524 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Based on a total of 80,524 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Usually dispatched within 4 to 5 days
Direct debit
Direct debit
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Mastercard
£19.65
Free Delivery
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
Overall Rating: 4.8 / 5 (average from multiple review sources, as of 11 Aug 2026)
Based on a total of 80,524 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Based on a total of 80,524 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Usually dispatched within 3 to 4 days
Direct debit
Direct debit
Visa
Visa
Mastercard
Mastercard
£19.66
Free Delivery
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
Overall Rating: 4.8 / 5 (average from multiple review sources, as of 11 Aug 2026)
Based on a total of 80,524 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Based on a total of 80,524 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
In stock
Direct debit
Direct debit
Visa
Visa
Mastercard
Mastercard
£21.72
Free Delivery
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
Overall Rating: 4.8 / 5 (average from multiple review sources, as of 11 Aug 2026)
Based on a total of 80,524 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Based on a total of 80,524 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Usually dispatched within 8 to 9 days
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Mastercard
£29.63
Free Delivery
Cheapest offer
Pages: 208, Paperback, AMACOM
£11.97
Usually dispatched within 5 to 6 days
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The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations - Details
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The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations - Price Information
- Cheapest price: £11.97
- The cheapest price is offered by Amazon-marketplace.co.uk. You can order the product there.
- The price range for the product The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations is €£11.97to €£29.63 with a total of 7 offers.
- Payment methods: The online shop Amazon-marketplace.co.uk supports: Direct debit, Visa, Mastercard
- Delivery: The shortest delivery time is Usually dispatched within 5 to 6 days working days offered by Amazon-marketplace.co.uk.
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