Digital Transformation

Digital and technological development requires new ways of thinking, and it is the capability to adapt and seek better solutions for customers and citizens that are central.Not the technologies themselves.'Digital transformation - 10 capabilities yourorganisation should master-and 3 you need' reviews how companies and organisations increase their digital maturity and organise themselves so that they can effortlessly apply the technologies to both optimise the existing and create radically new ones-always with the customer's and citizen's needs in mind in an everchanging competitive landscape. . Pernille Kraemmergaard uses her more than 25 years of academic research, as well as leading international research and practical experience from hundreds of courses and workshops with private companies and public organisations in this book, which is intended as a user manual for managers at all levels.The book contains lots of examples, and each chapter offers actionable advice on areas of which