E-Commerce Logistics: From Click to Sustainable Delivery (Routledge Advances in Production and Operations Management)

This book offers a comprehensive, forward-looking analysis of logistics in the digital shopping era.It explores the journey of products from virtual shopping carts to consumers’ hands (how they are stored, packed, shipped, returned, reused, and delivered) with a strong focus on digitalization and sustainability. Readers will gain a well-rounded understanding of the operational, technological, and strategic challenges that shape modern e-commerce logistics.Each chapter tackles a different segment of the value chain - from fulfillment and last-mile delivery to reverse logistics and re-commerce - combining academic insights with real-world case studies and industry data.The book addresses contemporary topics, such as cross-border e-commerce logistics, platform-driven logistics models, digital product passports, the circular economy, omnichannel strategy, UX design for returns, digital transformation, and the environmental and social impacts of packaging and transportation.Particular atten