Employee Experience Management: The New Normal

This book integrates people management trends, practices, concepts, and principles from an experienced lens, with theoretical and practical aspects of managing the employee experience in the workplace.It brings a fresh perspective of managing employees with relevant case-lets, snippets, exercises, fireside chats with industry experts, and self-assessment tools, all set in varying contexts. This volume is meticulously designed through an input-output approach, addressing the methodological process of managing employee experience.This diverse content reflects the multifaceted challenges encountered in real-world scenarios.Adopting a simple, engaging conversational tone, it makes even the most complex topics accessible to readers, especially those with little to no background in people management.The book acts as a bridge, connecting theoretical knowledge with practical application, thereby equipping future leaders with the necessary skills to excel in the dynamic landscape of employee ex