Global Call Centers: Achieving Outstanding Customer Service Across Cultures and Time Zones

Global Call Centers: Achieving Outstanding Customer Service Across Cultures and Time Zones

Global Call Centers: Achieving Outstanding Customer Service Across Cultures and Time Zones

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Global Call Centers: Achieving Outstanding Customer Service Across Cultures and Time Zones

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Global Call Centers: Achieving Outstanding Customer Service Across Cultures and Time Zones

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Pages: 254, Hardcover, Nicholas Brealey International
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