How Change Really Works: Seven Science-Based Principles for Transforming Your Organization

Companies have never invested more in transformation-or wasted more on failed attempts.Finally, a science-based, practical guide to making change stick. Market volatility. AI. Regulatory uncertainty. Geopolitical risk. Leaders know they must adapt faster than ever-yet most transformation programs still fail to deliver their expected outcomes, with enormous costs to companies, shareholders, and the broader economy. But some companies do succeed. In How Change Really Works, Boston Consulting Group experts Julia Dhar, Kristy R.Ellmer, and Philip Jameson show that these successes aren't random-they're connected by a common set of principles and practices.Interweaving rich examples, decades of research in behavioral science, interviews with executives and employees, and their own experience leading change, Dhar, Ellmer, and Jameson offer seven principles that form the core of a truly human-centered approach to successful organizational change.Admonitions such as "Get true agreement, not fal