Information Services to Diverse Populations: Developing Culturally Competent Library Professionals (Critical Cultural Information Studies)

Foreword by Cynthia Sturgis LandrumThe development of cultural competency skills and social awareness benefits LIS students, their future employers, and the library profession at large-not to mention library customers and society as a whole.Cooke's freshly updated text introduces readers to the contexts and situations that promote the development of empathy and build cultural competence.It marshals cutting edge research and relevant best practices to give readers a strong grasp of the political, social, economic, and technological divides among library patrons.It also covers outreach and library services to diverse populations, how to evaluate such services, and many other key topics.Complete with an updated syllabus, lesson plans, and exercises ready-made for course use, Cooke's textdemonstrates why social responsibility is a foundational value of librarianship;considers library services to members of marginalized racial or ethnic groups, older adults, people with mental health or phy