Learning and Development Practice in the Workplace : The Complete Guide

Clear, accessible and jargon-free, Learning and Development Practice in the Workplace has been specifically designed for Foundation and Intermediate CIPD students studying learning and development modules as well as those in their first role as an L&D professional. This book outlines the role of the L&D professional and the skills needed to succeed as well as the organizational context for L&D at work.There is also coverage of how to identify learning needs and design activities to meet these requirements.There is also extended coverage of learning delivery including face-to-face and virtual learning, coaching, mentoring, social and collaborative learning.This new edition has been fully updated throughout and now has new coverage of using new learning technologies such as artificial intelligence and extended discussion of how to engage learners and evaluate L&D impact. With real-world examples and activities throughout, this new edition is an indispensable guide for students and new pr