Managing Customer Experience and Relationships: A Strategic Framework

Managing Customer Experience and Relationships: A Strategic Framework

Managing Customer Experience and Relationships: A Strategic Framework

Overall Rating: 2.4 / 5 (average from multiple review sources, as of 12 Feb 2026)
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Managing Customer Experience and Relationships: A Strategic Framework

Overall Rating: 2.4 / 5 (average from multiple review sources, as of 12 Feb 2026)
Based on a total of 45,568 customer reviews from independent review platforms.

Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.

All brand names and logos are the property of their respective owners.

Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
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Managing Customer Experience and Relationships: A Strategic Framework

Overall Rating: 2.4 / 5 (average from multiple review sources, as of 12 Feb 2026)
Based on a total of 45,568 customer reviews from independent review platforms.

Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.

All brand names and logos are the property of their respective owners.

Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
In stock
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£63.82
Delivery from £2.80

Managing Customer Experience and Relationships: A Strategic Framework

Overall Rating: 2.4 / 5 (average from multiple review sources, as of 12 Feb 2026)
Based on a total of 45,568 customer reviews from independent review platforms.

Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.

All brand names and logos are the property of their respective owners.

Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Usually dispatched within 11 to 12 days
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Managing Customer Experience and Relationships: A Strategic Framework

Overall Rating: 2.4 / 5 (average from multiple review sources, as of 12 Feb 2026)
Based on a total of 45,568 customer reviews from independent review platforms.

Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.

All brand names and logos are the property of their respective owners.

Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Usually dispatched within 3 to 4 days
Direct debit Direct debit Visa Visa Mastercard Mastercard
£64.59
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Managing Customer Experience and Relationships: A Strategic Framework

Overall Rating: 2.4 / 5 (average from multiple review sources, as of 12 Feb 2026)
Based on a total of 45,568 customer reviews from independent review platforms.

Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.

All brand names and logos are the property of their respective owners.

Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
In stock
Direct debit Direct debit Visa Visa Mastercard Mastercard
£65.58
Free Delivery

Managing Customer Experience and Relationships: A Strategic Framework

Overall Rating: 2.4 / 5 (average from multiple review sources, as of 12 Feb 2026)
Based on a total of 45,568 customer reviews from independent review platforms.

Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.

All brand names and logos are the property of their respective owners.

Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
In stock
Direct debit Direct debit Visa Visa Mastercard Mastercard
£68.24
Free Delivery

Managing Customer Experience and Relationships: A Strategic Framework

Overall Rating: 2.4 / 5 (average from multiple review sources, as of 12 Feb 2026)
Based on a total of 45,568 customer reviews from independent review platforms.

Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.

All brand names and logos are the property of their respective owners.

Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
In stock. Express Delivery available with Amazon Prime.
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£69.00
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Managing Customer Experience and Relationships: A Strategic Framework

Overall Rating: 2.5 / 5 (average from multiple review sources, as of 8 Feb 2026)
Based on a total of 46,321 customer reviews from independent review platforms.

Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.

All brand names and logos are the property of their respective owners.

Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
In stock. Express Delivery available with Amazon Prime.
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£69.00
Free Delivery
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Managing Customer Experience and Relationships: A Strategic Framework

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Pages: 512, Edition: 4, Hardcover, Wiley
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