Managing Quality, with eBook Access Code: Integrating the Supply Chain

The gold-standard introduction to quality management throughout the supply chain Quality management is at the heart of successful supply chains, and Managing Quality: Integrating the Supply Chain, Eighth Edition provides the most comprehensive, up-to-date approach to mastering this critical field.This edition builds on a foundation of modern quality theory while integrating cutting-edge advancements, including AI, IoT, and risk management in global supply chains.With a focus on Lean, Six Sigma, and service quality, this leading textbook equips students and professionals with the essential tools to enhance quality and operational effectiveness.WILEY ADVANTAGE Provides a student-friendly introduction to quality management through a unifying supply chain framework that links foundational quality management principles with modern advancements in Lean, Six Sigma, and service qualityPresents a contingency-based approach grounded in both research and practitioner insights to offer adaptable q