Measurement Madness – Recognizing and Avoiding the Pitfalls of Performance Measurement

A clearer, more accurate performance management strategy Over the past two decades, performance measurement has profoundly changed societies, organizations and the way we live and work.We can now access incredible quantities of data, display, review and report complex information in real time, and monitor employees and processes in detail.But have all these investments in collecting, analysing and reporting data helped companies, governments and people perform better?Measurement Madness is an engaging read, full of anecdotes so peculiar you'll hardly believe them.Each one highlights a performance measurement initiative that went wrong, explains why and - most importantly - shows you how to avoid making the same mistake yourself. The dangers of poorly designed performance measurement are numerous, and even the best how-to guides don't explain how to avoid them.Measurement Madness fills in the gap, showing how to ensure you’re measuring the right things, rewarding the behaviours that des