Operations Management for Business Excellence: Building Sustainable Supply Chains

In a context of heightened global disruption, accelerating digital transformation, and increasing sustainability imperatives, the fifth edition of Operations Management for Business Excellence, provides a contemporary and analytically grounded framework for understanding how operations and supply chain management contribute to long-term organisational performance. The text integrates foundational principles of operations and supply chain management with recent developments in automation, artificial intelligence, robotics, connected systems, and real-time analytics.It examines how these technologies are reshaping operational decision-making, blurring traditional boundaries between planning and execution, and raising new questions concerning governance, ethics, and the role of human judgement in technology-enabled systems.Each chapter combines conceptual clarity with applied examples, linking operations strategy to practical challenges such as warehouse design in the era of Industry 5.0,