Performance Management in Local Government: A Guide to Improving Public Outcomes Through Evidence-Informed Decisions

Performance Management in Local Government is a comprehensive guidebook for local public managers on the effective use of performance management systems to improve public outcomes.Drawing on decades of research, case studies, and practical experience, this book demystifies the performance management process for local government leaders, offering actionable strategies for implementation, integration, and sustainability.Author Obed Pasha explores the historical evolution of performance management, its symbiotic relationship with strategic planning, and the ecosystems required for success.Addressing common pitfalls, such as data manipulation and goal displacement, he provides tools for fostering a performance-oriented organizational climate, gaining workforce support, and navigating political realities. Through detailed chapters on measurement, analysis, decision making, and action planning, readers learn how to design robust systems that balance effectiveness, efficiency, and equity.Case