The Business of Hope: How SNHU Disrupted Higher Ed and Democratized Online Learning

An extensive exploration of how to successfully improve the higher education industry, which has historically been slow to change In 1932, Southern New Hampshire University (SNHU) began as a business and secretarial college, which was family-owned and -operated.It had grown into a nonprofit university by the time Paul LeBlanc became president in 2003, but it was just a decade removed from financial disaster.With little name recognition outside New England and enrollment stalled at 2,800, the university was struggling, but also full of untapped potential.In The Business of Hope, Margaret Moffett examines how LeBlanc leveraged online learning to transform SNHU into a thriving institution, with a current enrollment of over 250,000 students. Today, universities are under immense pressure due to declining enrollment and high operating costs.As leaders search for avenues to solve some of their most pressing operational problems, SNHU offers an informative and timely case study.Featuring in-d