The Experience-Centric Organization: How to Win Through Customer Experience
The Experience-Centric Organization: How to win through customer experience
Overall Rating: 2.5 / 5 (average from multiple review sources, as of 8 Feb 2026)
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Based on a total of 46,321 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
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Experience-Centric Organization, The : How to win through customer experience
Overall Rating: 4.1 / 5 (average from multiple review sources, as of 31 Jan 2026)
Based on a total of 50,013 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Based on a total of 50,013 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
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The Experience-Centric Organization: How to win through customer experience - Details
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Pages: 266, Edition: 1, Paperback, O′Reilly
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