The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage - Details
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage - Price Information
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Pages: 240, Edition: Illustrated, Hardcover, Harvard Business Review Press
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