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Personalized: Customer Strategy in the Age of AI
Personalized: Customer Strategy in the Age of AI
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AI Marketing Rules: The Modern Playbook for Growth, Branding, and Customer Acquisition
AI Marketing Rules: The Modern Playbook for Growth, Branding, and Customer Acquisition
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AI Skills for the Trades: Hands-On Practice Using AI Tools on the Job - Estimating, Safety, Documentation, Customer Communication & Career Growth (No Coding Required)
AI Skills for the Trades: Hands-On Practice Using AI Tools on the Job - Estimating, Safety, Documentation, Customer Communication & Career Growth (No Coding Required)
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Me, My Customer, and AI The New Rules of Entrepreneurship
Me, My Customer, and AI The New Rules of Entrepreneurship
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The Claude Playbook for Customer Success: Build AI Powered Systems for Scalable Customer Success
The Claude Playbook for Customer Success: Build AI Powered Systems for Scalable Customer Success
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Nvidia at the AI Crossroads: How Wall Street Expectations, Data Center Spending, Customer Risk, and Rising Chip Competition Could Decide the Future of Nvidia Stock
Nvidia at the AI Crossroads: How Wall Street Expectations, Data Center Spending, Customer Risk, and Rising Chip Competition Could Decide the Future of Nvidia Stock
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The AI empowered customer experience: A CX practitioner’s guide to the possibilities and risks of AI
The AI empowered customer experience: A CX practitioner’s guide to the possibilities and risks of AI
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The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI
The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI
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The Human Touch in Automated Engagement: AI-Driven Customer Personalization Strategies That Increase Retention Dramatically
The Human Touch in Automated Engagement: AI-Driven Customer Personalization Strategies That Increase Retention Dramatically
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Omnichannel to Optichannel Transformation in Pharma: Redefining Pharma Customer Engagement in the Age of AI: 2 (Pharma Omnichannel & AI Engagement Strategy Series)
Omnichannel to Optichannel Transformation in Pharma: Redefining Pharma Customer Engagement in the Age of AI: 2 (Pharma Omnichannel & AI Engagement Strategy Series)
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The New Science of Customer Relationships – Delivering the One-to-One Promise With AI – Wiley-VCH
The New Science of Customer Relationships – Delivering the One-to-One Promise With AI – Wiley-VCH
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The Customer Success Leader’s Guide to AI Agents: How to Increase Retention, Expand Accounts, and Build a Proactive Customer Success Engine: 4 (Agentic AI for Business)
The Customer Success Leader’s Guide to AI Agents: How to Increase Retention, Expand Accounts, and Build a Proactive Customer Success Engine: 4 (Agentic AI for Business)
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300+ AI Prompts for Customer Service Professionals: The Complete AI Prompt Playbook for Customer Service Representatives, Support Teams, Customer Success Managers & Help Desk Professionals
300+ AI Prompts for Customer Service Professionals: The Complete AI Prompt Playbook for Customer Service Representatives, Support Teams, Customer Success Managers & Help Desk Professionals
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The Intelligent Creative: AI's Impact on Brand Strategy, Customer Engagement, and the Future of Marketing
The Intelligent Creative: AI's Impact on Brand Strategy, Customer Engagement, and the Future of Marketing
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The AI Revolution in Customer Service and Support – Practical Guide to AI Deployment
The AI Revolution in Customer Service and Support – Practical Guide to AI Deployment
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Power Platform and the AI Revolution: Explore modern AI services to develop apps, bots, and automation patterns to enhance customer experiences
Power Platform and the AI Revolution: Explore modern AI services to develop apps, bots, and automation patterns to enhance customer experiences
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The Contractor's ChatGPT Playbook: 25 Essential Copy-and-Paste AI Prompts to Flood Your Home Service Business with Leads, Dominate Local SEO, and Automate Customer Replies
The Contractor's ChatGPT Playbook: 25 Essential Copy-and-Paste AI Prompts to Flood Your Home Service Business with Leads, Dominate Local SEO, and Automate Customer Replies
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Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth
Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth
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The Innovative Seller: Keeping Pace in an AI and Customer-Centric World
The Innovative Seller: Keeping Pace in an AI and Customer-Centric World
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The Moat: Human-Centric Customer Experience in the Age of AI
The Moat: Human-Centric Customer Experience in the Age of AI
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The AI Prompt Book for Small Shop Emails: Prompts for Customer Replies, Shipping Updates, Refunds, and Reviews
The AI Prompt Book for Small Shop Emails: Prompts for Customer Replies, Shipping Updates, Refunds, and Reviews
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The Voice Revolution: Why Conversational AI Voice Agents Will Reshape Customer Service Globally
The Voice Revolution: Why Conversational AI Voice Agents Will Reshape Customer Service Globally
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The Customer AI Field Guide: Turning Customer Intelligence into Action
The Customer AI Field Guide: Turning Customer Intelligence into Action
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Customer Experience: The Hard Way: How customer experience actually works-and how AI will change it
Customer Experience: The Hard Way: How customer experience actually works-and how AI will change it
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I Am Not a Robot: The Long Lost Art of Human Customer Service: The Definitive Training Manual for the AI Era
I Am Not a Robot: The Long Lost Art of Human Customer Service: The Definitive Training Manual for the AI Era
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The Heart of Service: A Blueprint for Human-Centric AI in Customer Service
The Heart of Service: A Blueprint for Human-Centric AI in Customer Service
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The Scalable Support System: How to Scale Customer Support with AI While Preserving Trust, Empathy, and Retention
The Scalable Support System: How to Scale Customer Support with AI While Preserving Trust, Empathy, and Retention
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Driving Force The Science of Social Media, Digital Marketing, Customer Behavior, and AI-Driven Influence
Driving Force The Science of Social Media, Digital Marketing, Customer Behavior, and AI-Driven Influence
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Total Customer Engineering: Design, Measure, and Optimize Every Customer Interaction with the 90 Cell CxC Matrix and AI (Customer Worthy)
Total Customer Engineering: Design, Measure, and Optimize Every Customer Interaction with the 90 Cell CxC Matrix and AI (Customer Worthy)
£61.99
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One Customer, One Experience: How Relevance, Data, and AI Are Rewriting the Rules of Modern Commerce: 16 (Evervian Outliers Professional Skills Series)
One Customer, One Experience: How Relevance, Data, and AI Are Rewriting the Rules of Modern Commerce: 16 (Evervian Outliers Professional Skills Series)
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Before They Ask: The Playbook for The Customer Sensor Economy How AI Agents, Sensors and Self-Optimizing Systems Re-Write Customer Experience (Customer Worthy)
Before They Ask: The Playbook for The Customer Sensor Economy How AI Agents, Sensors and Self-Optimizing Systems Re-Write Customer Experience (Customer Worthy)
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Customer Success as an Operating System: The AI + Cloud Playbook for Trust, Adoption and Revenue Outcomes
Customer Success as an Operating System: The AI + Cloud Playbook for Trust, Adoption and Revenue Outcomes
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Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth
Customer First, Value Next: The Executive Playbook for AI-Driven Omnichannel Personalization and Customer-Centric Growth
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Total Customer Engineering: Design, Measure and Optimize Every Customer Interaction with The 90 Cell CxC Matrix and AI: Design. Measure and Optimize ... and AI: Design. Measure and Optimize Every
Total Customer Engineering: Design, Measure and Optimize Every Customer Interaction with The 90 Cell CxC Matrix and AI: Design. Measure and Optimize ... and AI: Design. Measure and Optimize Every
£61.99
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Inbetweeners : How to Translate Tech into Customer Value in the AI Era
Inbetweeners : How to Translate Tech into Customer Value in the AI Era
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Predictive CRM and the Lifetime Value Machine: How AI Is Transforming Customer Relationship Management Into a Revenue Compounding Engine (Marketing in the Age of AI)
Predictive CRM and the Lifetime Value Machine: How AI Is Transforming Customer Relationship Management Into a Revenue Compounding Engine (Marketing in the Age of AI)
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AI Marketing Advantage: Step-by-Step Guide to Optimize the Customer Experience, Supercharge Your Sales and Streamline Operations to Stay on Top of the ... (Build Your AI Advantage: The Skills Series)
AI Marketing Advantage: Step-by-Step Guide to Optimize the Customer Experience, Supercharge Your Sales and Streamline Operations to Stay on Top of the ... (Build Your AI Advantage: The Skills Series)
£22.99
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The AI-First Customer Support Playbook: A Practical Guide to Designing, Deploying, and Evolving AI Agents in Modern Support Workflows
The AI-First Customer Support Playbook: A Practical Guide to Designing, Deploying, and Evolving AI Agents in Modern Support Workflows
£10.32
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Selling In The AI Era: An AI-Powered Account Management Playbook for Orchestrating Winning Internal Teams, Smoother Customer Decisions, and Faster Outcomes
Selling In The AI Era: An AI-Powered Account Management Playbook for Orchestrating Winning Internal Teams, Smoother Customer Decisions, and Faster Outcomes
£18.72
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The No-BS Guide to AI for Small Business: Put AI Agents to Work in Your Shop, Studio, or Service Firm - Automate Bookings, Invoicing, Customer ... No Coding Required (The No-BS AI Playbooks)
The No-BS Guide to AI for Small Business: Put AI Agents to Work in Your Shop, Studio, or Service Firm - Automate Bookings, Invoicing, Customer ... No Coding Required (The No-BS AI Playbooks)
£12.99
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