Service Design: A practical guide to creating customer centric services
Service Design : A practical guide to creating customer centric services
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Service Design: A practical guide to creating customer centric services
Overall Rating: 2.4 / 5 (average from multiple review sources, as of 24 Apr 2026)
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Based on a total of 46,997 customer reviews from independent review platforms.
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The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
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This title will be released on June 16, 2026. Pre-order now. Express Delivery available with Amazon Prime.
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Service Design
Overall Rating: 4.4 / 5 (average from multiple review sources, as of 23 Apr 2026)
Based on a total of 5,345 customer reviews from independent review platforms.
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The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
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pricehunter.co.uk cannot guarantee that published shop ratings originate from consumers who have actually made a purchase from the reviewed retailer.
Based on a total of 5,345 customer reviews from independent review platforms.
Sources & Transparency:
The values are derived from publicly available retailer ratings from platforms such as Feefo, http://Reviews.io , Trustpilot, and others, and are aggregated monthly.
All brand names and logos are the property of their respective owners.
Notice:
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In a world where customer expectations are higher than ever, delivering great service is no longer optional, it’s essential.Service Design is your practical, visual guide to creating services that truly meet customer needs, from first interaction to the final outcome. Whether you're working in IT, service management, UX, or digital transformation, this book equips you with proven frameworks and techniques from service science and design thinking.With a strong focus on real-world application, it features a running case study and highly visual examples to help you apply concepts immediately.This book encompasses thinking approaches that are holistic and encourage creativity and learning.In today’s competitive world, service design is the professional discipline that is of increasing relevance and interest to organisations. Perfect for professionals, teams, and educators, Service Design bridges the gap between theory and practice, empowering you to design innovative, customer-centric serv
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