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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
£18.96
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Amazon-marketplace.co.uk
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Customer What?: The honest and practical guide to customer experience
Customer What?: The honest and practical guide to customer experience
£21.00
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Amazon-marketplace.co.uk
Delivery from £4.34
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty (BUSINESS BOOKS)
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty (BUSINESS BOOKS)
£20.26
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Supercharging the Customer Experience: How organizational alignment drives performance
Supercharging the Customer Experience: How organizational alignment drives performance
£16.07
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The Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money
The Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money
£21.12
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Amazon-marketplace.co.uk
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Restaurant and Bar Management: The Integral System of Profitability and Experience: Proven methods to increase profitability, build customer loyalty and lead teams
Restaurant and Bar Management: The Integral System of Profitability and Experience: Proven methods to increase profitability, build customer loyalty and lead teams
£17.84
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amazon.co.uk
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Winning Her Business: How to Transform the Customer Experience for the World's Most Powerful Consumers
Winning Her Business: How to Transform the Customer Experience for the World's Most Powerful Consumers
£9.73
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Amazon-marketplace.co.uk
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The Experience-Centric Organization: How to Win Through Customer Experience
The Experience-Centric Organization: How to Win Through Customer Experience
£23.22
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amazon.co.uk
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Experience is Everything: Making Every Moment Count in the Age of Customer Expectations
Experience is Everything: Making Every Moment Count in the Age of Customer Expectations
£20.34
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amazon.co.uk
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Chocolates on the Pillow Aren′t Enough: Reinventing The Customer Experience
Chocolates on the Pillow Aren′t Enough: Reinventing The Customer Experience
£32.23
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Not My Circus, Not My Monkeys: Why the Path to Transformational Customer Experience Runs Through Employee Experience
Not My Circus, Not My Monkeys: Why the Path to Transformational Customer Experience Runs Through Employee Experience
£10.83
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amazon.co.uk
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The New Luxury Experience – Creating the Ultimate Customer Experience – Springer Verlag
The New Luxury Experience – Creating the Ultimate Customer Experience – Springer Verlag
£60.03
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The Product-Led Organization: Drive Growth By Putting Product at the Center of Your Customer Experience
The Product-Led Organization: Drive Growth By Putting Product at the Center of Your Customer Experience
£18.82
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way (BUSINESS BOOKS)
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way (BUSINESS BOOKS)
£25.28
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Amazon-marketplace.co.uk
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
£13.35
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amazon.co.uk
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The CX Playbook: Transforming customer experience into loyalty | Emotional design in business success | Elevating customer journeys step-by-step | Engaging customers beyond transactions
The CX Playbook: Transforming customer experience into loyalty | Emotional design in business success | Elevating customer journeys step-by-step | Engaging customers beyond transactions
£15.37
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The DNA of Customer Experience – How Emotions Drive Value
The DNA of Customer Experience – How Emotions Drive Value
£25.61
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Future-Ready Retail: How to Reimagine the Customer Experience, Rebuild Retail Spaces and Reignite our Shopping Malls and Streets
Future-Ready Retail: How to Reimagine the Customer Experience, Rebuild Retail Spaces and Reignite our Shopping Malls and Streets
£19.99
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Customer Experience Excellence: The Six Pillars of Growth
Customer Experience Excellence: The Six Pillars of Growth
£12.47
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Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal
Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal
£13.91
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amazon.co.uk
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Think Human: The Customer Experience Revolution in the Digital Age
Think Human: The Customer Experience Revolution in the Digital Age
£22.42
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
£12.89
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The Experience Stack: Mastering Hyper-Personalization Across Every Customer Touchpoint
The Experience Stack: Mastering Hyper-Personalization Across Every Customer Touchpoint
£18.86
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amazon.co.uk
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The Art and Science of Customer Experience
The Art and Science of Customer Experience
£8.14
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Delta CX: The Truth About How Valuing Customer Experience Can Transform Your Business
Delta CX: The Truth About How Valuing Customer Experience Can Transform Your Business
£17.77
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amazon.co.uk
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By Matthew Dixon - The Effortless Experience: Conquering the New Battleground for Customer Loyalty
By Matthew Dixon - The Effortless Experience: Conquering the New Battleground for Customer Loyalty
£17.29
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CX-ISM: The Philosophy of Customer Experience: Build a Movement, Not Just a Strategy: Redefining Business Success
CX-ISM: The Philosophy of Customer Experience: Build a Movement, Not Just a Strategy: Redefining Business Success
£12.06
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Measuring Customer Experience – How to Develop and Execute Profitable Customer Experience Strategies
Measuring Customer Experience – How to Develop and Execute Profitable Customer Experience Strategies
£44.11
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The Radical Thread : Weaving Faith, Love, and Service into the Customer Experience
The Radical Thread : Weaving Faith, Love, and Service into the Customer Experience
£8.54
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Whsmith.co.uk
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The Convenience Revolution: How to Deliver a Customer Service Experience That Disrupts the Competition and Creates Fierce Loyalty
The Convenience Revolution: How to Deliver a Customer Service Experience That Disrupts the Competition and Creates Fierce Loyalty
£12.20
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The AI empowered customer experience: A CX practitioner’s guide to the possibilities and risks of AI
The AI empowered customer experience: A CX practitioner’s guide to the possibilities and risks of AI
£15.74
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Customer Service Marketing: Managing the Customer Experience
Customer Service Marketing: Managing the Customer Experience
£39.89
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The DNA of Customer Experience: How Emotions Drive Value – Macmillan
The DNA of Customer Experience: How Emotions Drive Value – Macmillan
£42.34
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The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability
The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability
£26.08
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Customer Understanding: Three Ways to Put the "Customer" in Customer Experience (and at the Heart of Your Business)
Customer Understanding: Three Ways to Put the "Customer" in Customer Experience (and at the Heart of Your Business)
£24.62
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amazon.co.uk
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Premium Is the New Black: In a World of Dynamic Change Put Customer Experience at the Heart of Your Decision-Making
Premium Is the New Black: In a World of Dynamic Change Put Customer Experience at the Heart of Your Decision-Making
£3.99
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Amazon-marketplace.co.uk
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The AI-Powered Bank: How Machine Learning Is Reshaping Lending, Fraud, and Customer Experience (The Everyman's Finance Series)
The AI-Powered Bank: How Machine Learning Is Reshaping Lending, Fraud, and Customer Experience (The Everyman's Finance Series)
£30.01
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Service Design for Business: A Practical Guide to Optimizing the Customer Experience
Service Design for Business: A Practical Guide to Optimizing the Customer Experience
£16.45
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The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand
The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand
£10.09
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amazon.co.uk
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The Customer Experience: Lessons That Last: 14 (MUCAI Quick Read)
The Customer Experience: Lessons That Last: 14 (MUCAI Quick Read)
£7.45
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amazon.co.uk
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